New Guide Provides Geographic Information System (GIS) Best Practices for NG911 Transition

Author: Gerald “Jerry” Jaskulski, CISA, Next-Generation 911 (NG911) Working Group Federal Lead

The SAFECOM and National Council of Statewide Interoperability Coordinators (NCSWIC) Next Generation 911 (NG911) working group, with support from the Cybersecurity and Infrastructure Security Agency (CISA), released a Geographic Information System (GIS) Lifecycle Best Practices Guide to support public safety partners in the transition to Next Generation 911 (NG911).

GIS capabilities are an essential component of NG911 and improving public safety communications. Implementing and maintaining GIS systems can be challenging because it requires capturing expansive geographic information—from a street intersection in a rural town to aerial images of mountainous terrain—and continually updating systems to capture new building structures.

The GIS Lifecycle Best Practices Guide was developed to provide public safety administrators, managers, and officials with best practices and resources for implementing GIS systems. The Guide provides an overview of the GIS lifecycle from planning and implementation to assessing the need to upgrade capabilities. The document also highlights best practices for each of the six phases, such as establishing a governance structure, identifying technical requirements for procuring resources, and developing policies and procedures to manage and secure data.

The NG911 working group collaborated with government, industry, and academic stakeholders to develop the Guide. Public safety stakeholders, whether at the beginning stages of GIS implementation or considering upgrading capabilities, can use the guide and best practices checklist to help ensure they have implemented essential GIS components for NG911.

For more information on the GIS Lifecycle Best Practices Guide, visit or

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