Cybersummit 2021 Session Day 3: Empathy and Burnout

Empathy and Burnout. Jen Easterly, Director, CISA; Christina Maslach, Ph.D., University of California, Berkeley


About the Speakers

Jen Easterly, Director, Cybersecurity and Infrastructure Security Agency (CISA)

Jen Easterly is the Director of the Cybersecurity and Infrastructure Security Agency (CISA). Ms. Easterly was nominated by President Biden in April 2021 and unanimously confirmed by the Senate on July 12, 2021. As Director, Ms. Easterly leads CISA’s efforts to protect and defend civilian government networks, manage systemic risk to national critical functions, and collaborate with State, Local, Tribal, and Territorial partners as well as with the private sector to ensure the security and resilience of the Nation’s cyber and physical infrastructure.

Christina Maslach, Ph.D., Professor of Psychology, University of California, Berkeley

Christina Maslach is a Professor of Psychology and a core researcher at the Healthy Workplaces Center at the University of California, Berkeley. She is the pioneer of research on the definition, predictors, and assessment of job burnout, which has now been officially recognized as an occupational phenomenon by the World Health Organization. Her research measure, the Maslach Burnout Inventory (MBI), is used widely in studies around the world. She has written numerous articles and books, including a forthcoming one in 2022, and has been honored with multiple awards for her work. She received her B.A. in Social Relations from Harvard and her Ph.D. in Psychology from Stanford.

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