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In an effort to keep current, the archive contains outdated information that may not reflect current policy or programs.

GETS Eligibility

The Government Emergency Telecommunications Service (GETS) supports federal, state, local, tribal and territorial governments; public safety and emergency responders; industry partners who are responsible for maintaining the Nation’s critical infrastructure; and other authorized users. Organizations that rely on telecommunications on a daily basis to provide public health, maintain law and order, ensure public safety, and/ or provide financial or utility service should enroll in this vital program. Typical GETS users are responsible for the command and control functions critical to management of, and response to, national security and civil emergencies.

Who should enroll in GETS?


  • Cities/counties/states/districts/tribes/territories
  • Office of Emergency Management
  • Police/Sheriff/Fire/Emergency Medical Services
  • Water, power and telecommunications
  • Public works
  • Irrigation districts/flood control
  • Public health
  • Financial institutions
  • Hospitals/medical services
  • Transit agencies
  • Ports/airports
  • Transportation
  • Search and rescue
  • School districts and colleges
  • Red Cross/volunteer agencies
  • Critical infrastructure suppliers
  • Other agencies included in emergency management plans


  • Executive leadership (Governor, Mayor, council members, city manager, supervisors, and staff)
  • Chief Financial Officer
  • Media relations
  • Office of Emergency Management and staff
  • Police/Fire Chiefs and staff
  • Police/Fire field command
  • Department heads and key staff
  • Subject matter experts/trained specialists
  • Individuals with an NS/EP role
  • Continuity Planning/Continuity of Operations staff


  • Primary and backup Emergency Operations Centers
  • Public safety answering points (911 center)
  • Computer/IT center
  • Police/Fire dispatch
  • City/county yards
  • Remote offices/stations
  • Power/pump stations
  • Shelters
  • Command vehicles

Additional information on GETS qualification criteria can be found in the GETS Eligibility Criteria document.

For additional information on the GETS program, please visit the GETS Homepage.

Contact Us

For more information on GETSWPS or TSP, please contact the DHS Priority Telecommunications Service Center toll free at 866-627-2255703-676-2255, or via email at Current Points of Contact can access the GETS/WPS Information Distribution System.

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