911

CISA Publishes Guidelines for 911 Centers Regarding Pandemic

911 centers, including emergency communication centers (ECC), public safety answering points (PSAP), emergency operations centers (EOC), public safety communication centers (PSCC), and other public service command centers are a critical component of emergency communications, and they face a unique set of challenges when planning for, and responding to, pandemics.

CISA Publishes Guidelines for 911 Centers Regarding Pandemic

911 centers, including emergency communication centers (ECC), public safety answering points (PSAP), emergency operations centers (EOC), public safety communication centers (PSCC), and other public service command centers are a critical component of emergency communications, and they face a unique set of challenges when planning for, and responding to, pandemics.

Next Generation 911

Next Generation 9-1-1 (NG9-1-1) systems, which operate on an Internet Protocol (IP) platform, enable interconnection among a wide range of public and private networks, such as wireless networks, the Internet, and regular phone networks.
Last Updated Date: April 8, 2020

Next Generation 911

Technology is a critical tool for improving interoperability that should meet the needs of practitioners on the front lines and should address regional needs, existing infrastructure, cost verses benefits, and sustainability. The resources below provide cybersecurity examples of the technology currently used in the public safety environment.

New Self-Assessment Tool Helps Identify Next Generation 911 Readiness

As state offices, 911 authorities, emergency communication centers (ECC), and public safety answering points (PSAP) work toward implementing Next Generation 911 (NG911) networks, assessing progress can pose challenges. Built on feedback received from government, industry, and academia stakeholders, a new self-assessment tool is available to help ECC/PSAP administrators and oversight personnel evaluate a system’s NG911 maturity state and understand the next steps necessary to continue deployment.
Last Published Date: December 6, 2019

CISA at 2019 APCO: Day 4

APCO 2019, APCO International’s Annual Conference and Expo, is the premier event for public safety communications officials, from frontline telecommunicators to communications center managers to public safety communications equipment and services vendors.

Related Links

SAFECOM and the National Council of Statewide Interoperable Coordinators (NCSWIC) work with a number of partnering organizations on its products and initiatives.

Last Updated Date: June 12, 2019