911

RESPONDING TO A PANDEMIC: TECHNOLOGY CONSIDERATIONS FOR PUBLIC SAFETY ANSWERING POINTS

During a pandemic, public safety answering points (PSAPs) around the country must be prepared for reduced onsite staff due to social distancing measures and increased sick and family medical leave. The Cybersecurity and Infrastructure Security Agency (CISA) recently interviewed Ed Reuter, Executive Director of the Indiana Statewide 9-1-1 Board, to discuss these solutions and lessons learned. Highlights of the interview are summarized below.

Responding To a Pandemic: Technology Considerations For Public Safety Answering Points

During a pandemic, Public Safety Answering Points (PSAPs) around the country must be prepared for reduced onsite staff due to social distancing measures and increased sick and family medical leave. To learn more about unique solutions to this complicated challenge, the Cybersecurity and Infrastructure Security Agency (CISA) recently interviewed stakeholders who shared their approach to managing a remote 9-1-1 environment.

HOW THE CITY OF ALEXANDRIA, VIRGINIA HAS PROVIDED INNOVATIVE SOLUATIONS TO ADDRESS PANDEMIC RELATED ISSUES

CISA Releases Cyber Risks to 911: TDoS Fact Sheet

Telephony denial of service attacks (TDoS) present a unique risk to public safety communications stakeholders, including Emergency Communications Centers (ECC), Publics Safety Answering Points (PSAP), and other 911 dispatch centers. TDoS events overload communications network elements with telephone calls—disrupting a jurisdiction’s ability to provide emergency response services.

CISA Publishes Guidelines for 911 Centers Regarding Pandemic

911 centers, including emergency communication centers (ECC), public safety answering points (PSAP), emergency operations centers (EOC), public safety communication centers (PSCC), and other public service command centers are a critical component of emergency communications, and they face a unique set of challenges when planning for, and responding to, pandemics.

CISA Publishes Guidelines for 911 Centers Regarding Pandemic

911 centers, including emergency communication centers (ECC), public safety answering points (PSAP), emergency operations centers (EOC), public safety communication centers (PSCC), and other public service command centers are a critical component of emergency communications, and they face a unique set of challenges when planning for, and responding to, pandemics.