Author: Billy Bob Brown Jr., Executive Assistant Director for Emergency Communications, Cybersecurity and Infrastructure Security Agency
Author: Wes Rogers, CISA, SAFECOM Education and Outreach Committee, Federal Lead
The Cybersecurity and Infrastructure Security Agency (CISA) Interoperable Communications Technical Assistance Program (ICTAP) serves all 56 states and territories. CISA provides no cost support to state, local, and tribal emergency responders and government officials through the development of training, tools, and onsite assistance to advance public safety interoperability.
Unlike major urban centers, rural areas face unique challenges associated with emergency medical response. Emergency communications personnel in rural communities require the appropriate training and expertise for medical and non-medical response. Recognizing these challenges, the Cybersecurity and Infrastructure Security Agency (CISA) established the Rural Emergency Medical Communications Demonstration Project (REMCDP) to help rural communities examine barriers and identify solutions that help improve the delivery of rural medical care.
Author: Gerald “Jerry” Jaskulski, CISA, Next-Generation 911 (NG911) Working Group Federal Lead
How Information Technology Service Unit Leaders in North Carolina Deploy Mutual Aid Resources
During a pandemic, public safety answering points (PSAPs) around the country must be prepared for reduced onsite staff due to social distancing measures and increased sick and family medical leave. The Cybersecurity and Infrastructure Security Agency (CISA) recently interviewed Ed Reuter, Executive Director of the Indiana Statewide 9-1-1 Board, to discuss these solutions and lessons learned. Highlights of the interview are summarized below.