SAFECOM and NCSWIC Develop Incident-Related Imagery Impacts 101
Author: Josh Black, Cybersecurity and Infrastructure Security Agency (CISA), Joint SAFECOM-NCSWIC NG911 Working Group Federal Lead
New technologies in 911 centers are enabling the public to exchange multimedia (e.g., photos, videos, text messages) with 911 centers, which can improve situational awareness and inform emergency response efforts. However, this data can impact 911 operations, resources, and personnel.

