emergency communications

CISA Publishes Guidelines for 911 Centers Regarding Pandemic

911 centers, including emergency communication centers (ECC), public safety answering points (PSAP), emergency operations centers (EOC), public safety communication centers (PSCC), and other public service command centers are a critical component of emergency communications, and they face a unique set of challenges when planning for, and responding to, pandemics.

CISA Publishes Guidelines for 911 Centers Regarding Pandemic

911 centers, including emergency communication centers (ECC), public safety answering points (PSAP), emergency operations centers (EOC), public safety communication centers (PSCC), and other public service command centers are a critical component of emergency communications, and they face a unique set of challenges when planning for, and responding to, pandemics.

Governance Documents

Establishing a common governing structure for solving interoperability issues will improve the polices, processes, and procedures of any major projects by: enhancing communications, coordination, and cooperation; establishing guidelines and principles; and reducing any internal jurisdictional conflicts.

Governance Resources

Establishing a common governing structure for solving interoperability issues will improve the polices, processes, and procedures of any major projects by: enhancing communications, coordination, and cooperation; establishing guidelines and principles; and reducing any internal jurisdictional conflicts. The resources listed on this page will help provide insight and direction on how to build strong governing structures.

CISA at RSA Conference 2020

The Cybersecurity and Infrastructure Agency (CISA) leads the effort to enhance the security, resiliency, and reliability of the Nation's cybersecurity and communications infrastructure. We’ll be presenting and engaging with partners at the RSA Conference and Expo—the largest cybersecurity forum in the United States—set for February 25-28 in San Francisco, CA.

Vincent DeLaurentis

Mr. Vincent D. DeLaurentis serves as the Acting Assistant Director (AAD) for Emergency Communications within the Cybersecurity and Infrastructure Security Agency (CISA) since September 28, 2019. In this capacity, AAD DeLaurentis is one of three CISA designated Executive Sponsors, as identified in the Cybersecurity and Infrastructure Security Act of 2018. AAD DeLaurentis sets the principal direction for the programs and services that CISA delivers both in the field and headquarters, driving and promoting communications for emergency responders and government officials to keep America safe, secure, and resilient.

New Self-Assessment Tool Helps Identify Next Generation 911 Readiness

As state offices, 911 authorities, emergency communication centers (ECC), and public safety answering points (PSAP) work toward implementing Next Generation 911 (NG911) networks, assessing progress can pose challenges. Built on feedback received from government, industry, and academia stakeholders, a new self-assessment tool is available to help ECC/PSAP administrators and oversight personnel evaluate a system’s NG911 maturity state and understand the next steps necessary to continue deployment.
Last Published Date: December 6, 2019