Responding to Drone Calls: Guidance for Emergency Communications Centers


Drone use by critical infrastructure and hobbyist alike continue to rise due to their popularity and affordability. As drone activity increases around communities, concerned citizens are likely to contact 9-1-1 call centers and report suspicious drone flights. This guidance provides an overview of safe and unsafe drone flight and a recommended script that Emergency Communications Centers (ECCs) may follow when responding to drone related calls.   

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