SAFECOM and NCSWIC Develop Incident-Related Imagery Impacts 101

Author: Josh Black, Cybersecurity and Infrastructure Security Agency (CISA), Joint SAFECOM-NCSWIC NG911 Working Group Federal Lead

New technologies in 911 centers are enabling the public to exchange multimedia (e.g., photos, videos, text messages) with 911 centers, which can improve situational awareness and inform emergency response efforts. However, this data can impact 911 operations, resources, and personnel.

New Video Shows How SAFECOM is Helping the Public Safety Community

Author: Wes Rogers, Cybersecurity and Infrastructure Security Agency (CISA)

Since its founding in 2001, SAFECOM has worked to improve emergency communication systems’ integrity, security, and interoperability nationwide. In SAFECOM’s first video, SAFECOM in 100 Seconds, stakeholders learned why SAFECOM is important to the public safety community.

Priority Telecommunications Services: Supporting Resilient 911 Communications

By: Dawn Manga, Cybersecurity and Infrastructure Security Agency

As part of National Public Safety Telecommunicators Week (NPSTW), we’d like to remind the 911 community the importance of the Cybersecurity and Infrastructure Security Agency’s (CISA) Priority Telecommunications Services (PTS).  911 operators and NG 9-1-1 planners depend on secure and interoperable communications to execute their mission-critical operations daily. 

CISA 2020 Year in Review

The Cybersecurity and Infrastructure Security Agency (CISA) leads the nation’s effort to understand and manage cyber and physical risk to our critical infrastructure. Our 2020 Year in Review displays key examples of CISA’s work to carry out its mission in 2020, including milestones and accomplishments as the Agency advanced strategic priorities to maintain a secure and resilient infrastructure for the nation.