Skip to main content
U.S. flag

An official website of the United States government

Here’s how you know

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

HTTPS

Secure .gov websites use HTTPS
A lock (LockA locked padlock) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Free Cyber ServicesSecure by design Secure Our WorldShields UpReport A Cyber Issue

Cybersecurity & Infrastructure Security Agency logo America’s Cyber Security Defense Agency National Coordinator For Critical Infrastructure Security and ResilienceCybersecurity & Infrastructure Security Agency logo America’s Cyber Security Defense Agency National Coordinator For Critical Infrastructure Security and Resilience
CISA Logo

Search

 

America's Cyber Defense Agency
 
  • Topics
    Cybersecurity Best Practices
    Cyber Threats and Advisories
    Critical Infrastructure Security and Resilience
    Election Security
    Emergency Communications
    Industrial Control Systems
    Information and Communications Technology Supply Chain Security
    Partnerships and Collaboration
    Physical Security
    Risk Management
    How can we help?
    GovernmentEducational InstitutionsIndustryState, Local, Tribal, and TerritorialIndividuals and FamiliesSmall and Medium BusinessesFind Help LocallyFaith-Based CommunityExecutivesHigh-Risk Communities
  • Spotlight
  • Resources & Tools
    All Resources & Tools
    Services
    Programs
    Resources
    Training
    Groups
  • News & Events
    News
    Events
    Cybersecurity Alerts & Advisories
    Directives
    Request a CISA Speaker
    Congressional Testimony
    CISA Conferences
    CISA Live!
  • Careers
    Benefits & Perks
    HireVue Applicant Reasonable Accommodations Process
    Hiring
    Resume & Application Tips
    Students & Recent Graduates
    Veteran and Military Spouses
  • About
    Divisions & Offices
    Regions
    Leadership
    Doing Business with CISA
    Site Links
    CISA GitHub
    CISA Central
    Contact Us
    Subscribe
    Transparency and Accountability
    Policies & Plans

Free Cyber ServicesSecure by design Secure Our WorldShields UpReport A Cyber Issue

Breadcrumb
  1. Home
  2. Careers At CISA
  3. Knowledge Manager
Share:

Careers

  • Benefits & Perks
  • HireVue Applicant Reasonable Accommodations Process
  • Hiring
  • Resume & Application Tips
  • Students & Recent Graduates
  • Veteran and Military Spouses

Knowledge Manager

CISA Knowledge Manager

This role is responsible for the management and administration of processes and tolls that enable the organization to identify, document, preserve, transfer, analyze, synthesize, and access intellectual capital and information content.

Personnel performing this work role may unofficially or alternatively be called:

  • Business Analyst
  • Business and Requirements Analyst
  • Business Intelligence Analyst/Manager
  • Data Storage Specialist
  • Information Manager
  • Information Dissemination Manager
  • Information Owner/Steward
  • Data Custodian
  • Content Manager
  • Technical Information Specialist
  • Technical Librarian
  • Records and Information Management Specialist

Skill Community: IT
Category: Operate and Maintain
Specialty Area: Knowledge Management
Work Role Code: 431

Core Tasks

  • Construct access paths to suites of information (e.g., link pages) to facilitate access by end-users. (T0037)
  • Develop an understanding of the needs and requirements of information end-users. (T0060)
  • Monitor and report the usage of knowledge management assets and resources. (T0154)
  • Plan and manage the delivery of knowledge management projects. (T0185)
  • Lead efforts to promote the organization's use of knowledge management and information sharing. (T0339)
  • Manage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files). (T0421)
  • Design, build, implement, and maintain a knowledge management framework that provides end-users access to the organization's intellectual capital. (T0452)
  • Promote knowledge sharing between information owners/users through an organization's operational processes and systems. (T0524)

Core Competencies

  • Data Management
  • Data Privacy and Protection
  • Knowledge Management
  • Organizational Awareness
  • Technology Awareness
  • Vulnerabilities Assessment

Core Knowledge

  • Knowledge of the capabilities and functionality associated with various technologies for organizing and managing information (e.g., databases, bookmarking engines). (K0095)
  • Knowledge of data classification standards and methodologies based on sensitivity and other risk factors. (K0195)
  • Knowledge of Personally Identifiable Information (PII) data security standards. (K0260)
  • Knowledge of Payment Card Industry (PCI) data security standards. (K0261)
  • Knowledge of Personal Health Information (PHI) data security standards. (K0262)
  • Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration. (K0194)
  • Knowledge of taxonomy and semantic ontology theory. (K0228)
  • Knowledge of use cases related to collaboration and content synchronization across platforms (e.g., Mobile, PC, Cloud). (K0283)
  • Knowledge of the organization's core business/mission processes. (K0146)
  • Knowledge of the capabilities and functionality associated with content creation technologies (e.g., wikis, social networking, content management systems, blogs). (K0094)
  • Knowledge of the capabilities and functionality of various collaborative technologies (e.g., groupware, SharePoint). (K0096)
  • Knowledge of cyber defense and vulnerability assessment tools and their capabilities. (K0013)

How To Apply

Join the Mission! CISA is always searching for talented and highly motivated professionals to continue our mission of securing the nation's critical infrastructure. CISA is more than a great place to work; our workforce tackles the risks and threats that matter most to the nation, our families and communities.

Please visit USAJOBS and/or the DHS Cybersecurity Service to view job announcements and apply to positions. Be sure to tailor your resume to the specific job announcement, attach relevant documents, and complete all required assessments.

When applying for this cyber role, please review the information above and update your resume to align your experience with the listed competencies. Your resume must also show demonstrated IT-related experience in:

  • Attention to Detail
  • Customer Service
  • Oral Communication
  • Problem Solving

To receive email notifications when new CISA positions are announced, set up a "saved search" on USAJOBS with keyword "Cybersecurity and Infrastructure Security Agency."

Individuals eligible for special hiring authorities may also be considered during CISA's one-stop hiring events or by emailing Veterans@cisa.dhs.gov or Careers@cisa.dhs.gov.

APPLY NOW

Return to top
  • Topics
  • Spotlight
  • Resources & Tools
  • News & Events
  • Careers
  • About
Cybersecurity & Infrastructure Security Agency
  • Facebook
  • X
  • LinkedIn
  • YouTube
  • Instagram
  • RSS
CISA Central 1-844-Say-CISA SayCISA@cisa.dhs.gov
DHS Seal
CISA.gov
An official website of the U.S. Department of Homeland Security
  • About CISA
  • Budget and Performance
  • DHS.gov
  • FOIA Requests
  • No FEAR Act
  • Office of Inspector General
  • Privacy Policy
  • Subscribe
  • The White House
  • USA.gov
  • Website Feedback