The Cybersecurity and Infrastructure Security Agency (CISA) collaborates with the public and private sectors to ensure the national security and emergency preparedness (NS/EP) communications community has access to priority telecommunications and restoration services to communicate under all circumstances.
The Cybersecurity and Infrastructure Security Agency (CISA) provides end-to-end communications priority via three services: Government Emergency Telecommunications Service (GETS), Wireless Priority Service (WPS), and Telecommunications Service Priority (TSP). CISA Priority Services evolve with commercial technologies via its acquisition program: Next Generation Networks-Priority Services.
The Priority Telecommunications Service Center (Service Center) is comprised of a team of dedicated specialists who assist organizations with the enrollment process for Government Emergency Telecommunications Service (GETS), Wireless Priority Service (WPS), and Telecommunications Service Priority (TSP). In addition, the Service Center assists with all other aspects of managing an organization’s Priority Services accounts. The Service Center is the first resource for assistance with Priority Services.
Priority Telecommunications Services can be contacted by phone or email. Current Points of Contact can access the GETS/WPS Information Distribution System.
The Cybersecurity and Infrastructure Security (CISA) plays a significant role in supporting response efforts by ensuring that its stakeholders have the tools needed to communicate both during steady state and emergency operations.