Department of Agriculture Success Story

In 2019, the U.S. Department of Agriculture (USDA) began replacing its legacy Identity and Access Management (IDAM) platform with a new IDAM tool through CDM—a process that increased the efficacy of user lifecycle automation processes, reduced administrative costs, and strengthened overall cybersecurity. This effort also set the stage for USDA to adopt a centralized approach to support the IDAM needs of the department’s 29 agencies and offices.


“We knew alleviating the bottleneck would help everything move faster, better, and less problematically. The results were better and more far-reaching than we anticipated.” - USDA ICAM Branch Chief