CISA System Administrator

This role responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).

Personnel performing this role may unofficially or alternatively be called:

  • Local Area Network (LAN) Administrator
  • Security Administrator
  • Server Administrator
  • System Operations Personnel
  • Website Administrator
  • Identity Access Manager
  • UNIX/Windows System administrator
  • Application Security Administrator
  • System Security Administrator

Category: Operate and Maintain
Specialty Area: Systems Administrator


Core Tasks

  • Conduct functional and connectivity testing to ensure continuing operability. (T0029)
  • Develop and document systems administration standard operating procedures. (T0063)
  • Maintain baseline system security according to organizational policies. (T0136)
  • Manage accounts, network rights, and access to systems and equipment. (T0144)
  • Plan, execute, and verify data redundancy and system recovery procedures. (T0186)
  • Install, update, and troubleshoot systems/servers. (T0418)
  • Comply with organization systems administration standard operating procedures. (T0458)
  • Implement and enforce local network usage policies and procedures. (T0461)
  • Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. (T0498)
  • Monitor and maintain system/server configuration. (T0501)
  • Perform repairs on faulty system/server hardware. (T0515)
  • Troubleshoot hardware/software interface and interoperability problems. (T0531)

Core Competencies

  • Identity Management
  • Information Technology Assessment
  • Operating Systems
  • System Administration
  • Systems Integration

Core Knowledge, Skills and Abilities (KSAs)

  • Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control). (K0158)
  • Knowledge of measures or indicators of system performance and availability. (K0053)
  • Knowledge of performance tuning tools and techniques. (K0064)
  • Skill in monitoring and optimizing system/server performance. (S0155)
  • Skill in operating system administration. (e.g., account maintenance, data backups, maintain system performance, install and configure new hardware/software). (S0158)
  • Knowledge of systems administration concepts. (K0088)
  • Knowledge of virtualization technologies and virtual machine development and maintenance. (K0130)
  • Knowledge of system administration, network, and operating system hardening techniques. (K0167)
  • Skill in correcting physical and technical problems that impact system/server performance. (S0144)
  • Skill in recovering failed systems/servers. (e.g., recovery software, failover clusters, replication, etc.). (S0157)
  • Knowledge of principles and methods for integrating system components. (K0346)

How to Apply

To apply for this work role, submit an application to one or more of CISA's vacancy announcements. Please ensure your resume has been updated to reflect your demonstrated experience performing the above tasks and describe your exposure to the listed competencies.

  1. Assign the appropriate Task ID and/or Core KSA ID to each experience statement in your resume. Task and KSA IDs are listed in parenthesis at the end of each bullet above.
  2. You must also include demonstrated experience on the four required competencies:
  • Attention to Detail
  • Customer Service
  • Oral Communication
  • Problem Solving

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