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De-escalation Products and Resources

CISA encourages organizations to train all personnel to recognize suspicious behaviors and activities and to safely address the situation. When properly trained, alert employees can RECOGNIZE  the warning signs of someone on a path to violence, ASSESS the situation to protect personal safety and the safety of those around you, take actions to DE-ESCALATE the situation if safe to do so, and REPORT the situation to 9-1-1 or through organizational reporting mechanisms.

Products

De-escalation Series

This four-part series describes activities and behaviors that may be concerning or indicative of impending violence.

De-escalation Action Guide

The Action Guide provides an overview of the primary strategies that may be taken to de-escalate a potentially violent situation.

Videos

Violence Prevention Through De-escalation Video

CISA developed the Violence Prevention Through De-escalation Video to help the critical infrastructure community and public gathering locations identify concerning behaviors and mitigate the risk from incidents of targeted violence.

Pathway to Violence Video

The Pathway to Violence Video provides information regarding the behavior indicators that assailants often demonstrate before a violent act.

Translated Resources

The assessment process of the De-Escalation series determines whether an emergency response is needed, if de-escalation is possible, or if a more formal assessment is needed. This resource has been translated into the following languages - 

  • Chinese (Simplified and Traditional)
  • French
  • Korean
  • Spanish

 

The De-escalation Action Guide has also been translated into several languages.

De-Escalation Series Translations

De-Escalation Series Translations

Offered in several translations, CISA's De-Escalation Series outlines an assessment process to determine whether an emergency response is needed, if de-escalation is possible, or if a more formal assessment is needed.

De-escalation Action Guide

PUBLICATION
This Action Guide, available in several languages, provides an overview of the primary strategies that may be taken to de-escalate a potentially violent situation.
View Files
De-Escalation Series Translations
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