Information Technology (IT) Skill Community


IT Skill Community - #BecomeACISAzen

 

Within CISA’s Cyber Workforce, the Information Technology (IT) skill community must design, build, configure, operate, and maintain IT, networks, and capabilities. This includes actions to prioritize portfolio investments; architect, engineer, acquire, implement, evaluate, and dispose of IT as well as information resource management; and the management, storage, transmission, and display of data and information.

CISA uses the NICE Cybersecurity Workforce Framework to define duties and responsibilities of our cyber workforce. Explore the many cyber career areas within CISA below and learn how to use the framework to update your resume. To view all of CISA's current job openings, please visit USAJOBs. 

Data Analyst

Examines data from different sources with the goal of providing insight to organization, mission/business processes, and information systems. Designs, documents, and implements custom algorithms, workflow processes, and large data sets used for modeling, data mining, and research purposes.

Category: Operate and Maintain
Specialty Area: Data Administration

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Data Analyst with CISA.

Database Administrator

Administers databases and/or data management systems that allow for the secure storage, query, protection, and utilization of data.

Category: Operate and Maintain
Specialty Area: Data Administration

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Database Administrator with CISA.

Knowledge Manager

Responsible for the management and administration of processes and tolls that enable the organization to identify, document, preserve, transfer, analyze, synthesize, and access intellectual capital and information content.

Category: Operate and Maintain
Specialty Area: Knowledge Management

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Knowledge Manager with CISA.

Network Operations Specialist

Plans, implements, and operates network services/systems, to include hardware and virtual environments.

Category: Operate and Maintain
Specialty Area: Network Services

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Network Operations Specialist with CISA.

Software Developer

Develops, creates, maintains, and writes/codes new (or modifies existing) computer applications, software, or specialized utility programs.

Category: Securely Provision
Specialty Area: Software Development

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Software Developer with CISA.

System Administrator

Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).

Category: Operate and Maintain
Specialty Area: Systems Administration 

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a System Administrator with CISA.

System Testing and Evaluation Specialist

Plans, prepares, and executes tests of systems to evaluate results against specifications and requirements as well as analyze/report test results.

Category: Securely Provision
Specialty Area: Test and Evaluation

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a System Testing and Evaluation Specialist with CISA.

Systems Developer

Designs, develops, tests, and evaluates information systems throughout the systems development life cycle.

Category: Securely Provision
Specialty Area: Systems Development

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Systems Developer with CISA.

Systems Requirements Planner

Consults with customers to gather and evaluate functional requirements and translates these requirements into technical solutions. Provides guidance to customers about applicability of information systems to meet business needs.

Category: Securely Provision
Specialty Area: Systems Requirements Planning

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Systems Requirements Planner with CISA.

Technical Support Specialist

Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable).

Category: Operate and Maintain
Specialty Area: Customer Service and Technical Support

Learn more about the core tasks, competencies, and knowledge, skills, and abilities to become a Technical Support Specialist with CISA.

 

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