Improving Emergency Communications Resiliency through Redundancies

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Resilient and redundant technology coupled with risk management are key to maintaining operations when technology fails, the unexpected happens, or natural and man-made disasters threaten to disrupt communications. To prepare for these potential threats, it is critical that public safety organizations have redundant systems and back-up plans in place to ensure continuity of service to their communities. The National Emergency Communications Plan (NECP) advocates for the inclusion of risk management strategies in plans to protect against and mitigate disruptions to mission-critical communications. This spotlight will examine how three public safety agencies in Colorado, Maryland, and Ohio incorporated resiliency into their emergency communications plans as a result of communications failures.