Interoperable Communications Technical Assistance Program Resources


The Cybersecurity and Infrastructure Security Agency (CISA) Interoperable Communications Technical Assistance Program (ICTAP) provides all 56 states and territories with on-site technical assistance services at no cost.   

Interoperable Communications Technical Assistance Program (ICTAP) Service Offerings Guide (TA-SOG)
The Interoperable Communications Technical Assistance Program (ICTAP) Service Offerings Guide (TA-SOG) is the Cybersecurity and Infrastructure Security Agency’s principal reference for technical assistance available to State, Local, Tribal and Tribal emergency communications partners to assist in areas such as Cybersecurity, Interoperability, and Communications personnel training.    

With the new evergreen TA-SOG, requests for TAs are no longer tied to a fiscal year or limited in number of requests made by states/territories. CISA TA offerings are provided to all states and territories and Native American and Alaska Native tribes at no cost. There are no submission deadlines that must be met. When a TA need is identified, a TA request may be submitted at any time throughout the year to meet interoperability requirements.

CISA Technical Assistance (TA) Request Form
CISA services are supported by federal funding and are provided at no cost. Funds are limited, and CISA, in collaboration with requestors, will prioritize which requests can be accepted and which may have to be deferred.

Statewide Interoperability Coordinators (SWICs), agency points of contact, or tribal leaders may download the TA/SCIP Request form and complete it at their workstation and submit it electronically as instructed on the form.

CISA Technical Assistance (TA) Evaluation Form
Upon completion of a TA engagement and/or SCIP Workshop, this form is to be completed by SWICs (or designee) to provide feedback on the support that was provided. CISA uses the information collected through these evaluations to assess the effectiveness of its TA service and SCIP Workshops and for continued improvement to CISA's overall support to stakeholders.

SWICs (or designee) may download the TA/SCIP Evaluation from, complete it at your workstation, and submit it electronically as instructed on the form.

 

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