The Cybersecurity and Infrastructure Security Agency (CISA) Interoperable Communications Technical Assistance Program (ICTAP) provides all 56 states and territories with on-site technical assistance services at no cost.
FY2020 Emergency Communications Technical Assistance (TA) Planning Guide
CISA Technical Assistance (TA) Guide is an "evergreen" document that is regularly updated as TA and Statewide Communications Interoperability Plan (SCIP) offerings are modified, added or deleted.
CISA Technical Assistance (TA) Request Form
CISA services are supported by Federal funding and are provided at no cost. Funds are limited, and CISA, in collaboration with requestors, will prioritize which requests can be accepted and which may have to be deferred.
Statewide Interoperability Coordinators (SWIC) may download the TA/SCIP Request form and complete it at their workstation and submit it electronically as instructed on the form.
CISA Technical Assistance (TA) Evaluation Form
Upon completion of a TA engagement and/or SCIP Workshop, this form is to be completed by SWICs (or designee) to provide feedback on the support that was provided. CISA uses the information collected through these evaluations to assess the effectiveness of its TA service and SCIP Workshops and for continued improvement to CISA's overall support to stakeholders.
SWICs (or designee) may download the TA/SCIP Evaluation from, complete it at your workstation, and submit it electronically as instructed on the form.