The Cybersecurity and Infrastructure Security Agency (CISA) Interoperable Communications Technical Assistance Program (ICTAP) serves all 56 states and territories and provides direct support to state, local, tribal and territorial (SLTT) emergency responders and government officials through the development and delivery of training, tools, and onsite assistance to advance public safety interoperable communications capabilities.
CISA Technical Assistance Service Offerings Guide (TA-SOG)
The CISA Technical Assistance Service Offerings Guide (TA-SOG) is an "evergreen" document that is regularly updated as new TA offerings are developed and existing TA offerings are modified or deleted.
CISA Technical Assistance (TA) Request Form
CISA services are supported by federal funding and are provided at no cost. Funds are limited, and CISA, in collaboration with requestors, will prioritize which requests can be accepted and which may have to be deferred.
Statewide Interoperability Coordinators (SWICs), agency points of contact, or tribal leaders may download the TA/SCIP Request form and complete it at their workstation and submit it electronically as instructed on the form.
CISA Technical Assistance (TA) Evaluation Form
Upon completion of a TA engagement and/or SCIP Workshop, this form is to be completed by SWICs (or designee) to provide feedback on the support that was provided. CISA uses the information collected through these evaluations to assess the effectiveness of its TA service and SCIP Workshops and for continued improvement to CISA's overall support to stakeholders.
SWICs (or designee) may download the TA/SCIP Evaluation from, complete it at your workstation, and submit it electronically as instructed on the form.