Standard Operating Procedures

Standard Operating Procedures (SOPs) are formal, written guidelines or instructions for incident response that typically have both operational and technical components. The resources provided in this section will guide you through how to build SOPs to help coordinate incident response.

OIC Data Messaging Standards Guide for Requests for Proposal (RFPs) (.pdf, 192.85 KB)
Developed by DHS with practitioner input, this guide is intended to assist procurement officials who develop RFPs for emergency response information technology systems.

Creating a Charter for a Multi-Agency Communications Interoperability Committee: Template and Questions to Consider (.pdf, 766.41 KB)
Provides guidance for developing charter documents for multi-agency communications interoperability committees.

Communications Interoperability Performance Measurement Guide- April 2011 (.pdf, 4.91 MB)
Addresses current performance measurement efforts and presents a step-by-step process to build a performance management framework, apply it, and use results to refine strategy.

A Practical Guide to Narrowbanding- Template 
The OEC Narrowbanding Guide provides best practices, helping emergency responders comply with the Federal Communications Commission (FCC) narrowbanding mandate by laying out a step-by-step approach for narrowbanding communications equipment and licenses.

Regional Interoperable Communications Plan (RICP) Template (.pdf, 588.55 KB)
The RICP template assists States with regional strategic planning efforts by documenting strategies for achieving communications operability and interoperability.

Writing Guide for Standard Operating Procedures (.pdf, 1.08 MB)
Assists communities that want to establish formal written guidelines or instructions for incident response.

Emergency Management Assistance Compact (EMAC) Package (.pdf, 692.33 KB)
The National Council of Statewide Interoperability Coordinators (NCSWIC) Planning, Training, and Exercise (PTE) Committee developed an EMAC Package to share best practices and templates to support the public safety community when submitting communications-specific EMAC requests.

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