This page provides National Risk Management Center (NRMC) outreach materials, information, and guides. Download and share these NRMC resources to enhance critical infrastructure security and resilience.
New Resources
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Risk to Critical Infrastructure: Telecommunications Central Offices: This infographic identifies the risks associated with physical, cyber, utilities and services, and network resilience to telecommunications central office services as well as potential mitigations to improve telecommunication resiliency.
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Tools of Disinformation: Inauthentic Content: This product (available in English and Spanish) highlights the tactics used by disinformation campaigns such as manipulating audio and videos, conducting forgeries, and developing proxy websites in order to undermine public confidence and sow confusion.
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Potential Threat Vectors to 5G Infrastructure: This paper identifies and assesses risks and vulnerabilities introduced by 5G, examines three major threat vectors in 5G (i.e., standards, the supply chain, and threats to systems architecture), and provides a technical review of types of threats posed by its adoption in the United States.
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Graphic Novel: Bug Bytes: The second graphic novel in the Resilience Series that communicates the dangers and risks associated with mis-, dis-, and malinformation (MDM) campaigns. Readers follow protagonist Ava as she uncovers a disinformation campaign set to damage 5G critical communications infrastructure in the United States.
Fact Sheets
- ICT Supply Chain Risk Management (SCRM) Fact Sheet
- ICT Supply Chain Risk Management (SCRM) Task Force Fact Sheet
- National Critical Functions (NCF) Fact Sheet
- National Risk Management Center (NRMC) Fact Sheet
- Pipeline Cybersecurity Initiative (PCI) Fact Sheet
- Time - The Invisible Utility: two quick reference guides designed for organization leaders (corporate level) and IT professionals and staff (technical level) on the importance of accurate and resilient timing.
- Corporate-level Fact sheet (for organization leaders)
- Technical-level Fact sheet (for IT and staff)
Infographics and Graphic Novels
- 5G Basics Infographic
- 5G Market Penetration and Risk Factors Infographic
- ICT Supply Chain Risks Infographic
- ICT Supply Chain Risk Management (SCRM) Essentials
- National Critical Functions (NCF) Set
- Pipeline Cyber Risk Mitigation Infographic
- Port Facility Cybersecurity Risks Infographic
- Resilience Series: Bug Bytes Graphic Novel *new resource
- Resilience Series: Real Fake Graphic Novel
- Risk to Critical Infrastructure: Telecommunications Central Offices: This infographic identifies the risks associated with physical, cyber, utilities and services, and network resilience to telecommunications central office services as well as potential mitigations to improve telecommunication resiliency. *new resource
Papers, Reports, and Toolkits
- Defending Against Software Supply Chain Attacks *new resource
- 5G: Edge vs. Core - An Increasingly Less Pronounced Distinction in 5G Networks
- 5G: Overview of Risks Introduced by 5G Adoption in the United States
- Electromagnetic Pulse (EMP) Program Status Report
- ICT SCRM: Paper on Executive Order 13873 Response: Methodology for Assessing the Most Critical Information and Communication Technologies (ICT) and Services
- ICT Supply Chain Risk Management Toolkit *new resource
- NCFs: Status Update to the Critical Infrastructure Community
- NCFs: Overview of the National Critical Functions
- Potential Threat Vectors to 5G Infrastructure *new resource
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- PNT: Time Guidance for Network Operators, Chief Information Officers, and Chief Information Security Officers
ICT Supply Chain Risk Management (SCRM) Task Force Products
- ICT SCRM Task Force: Interim Report
- ICT SCRM Task Force: Lessons Learned During the Covid-19 Pandemic
- ICT SCRM Task Force: Threat Scenarios Report (Version 1)
- ICT SCRM Task Force: Threat Scenarios Report (Version 2)
- ICT SCRM Task Force: Year Two Report
- ICT SCRM Task Force: Report on Mitigating ICT Supply Chain Risks with Qualified Bidder and Manufacturer Lists *new resource
- ICT SCRM Task Force: Vendor SCRM Template *new resource
Election Security Resources
These voluntary resources were developed by the Election Infrastructure Subsector’s Government Coordinating Council (GCC) and Sector Coordinating Council (SCC) to assist election officials and voters prepare for impacts to possible COVID-19 related impacts to upcoming elections.
COVID-19 & Election Security
- Ballot Drop Box: Deploying ballot drop boxes in support of increased mail voting, including considerations like security, chain of custody, and estimating the number of boxes needed.
- Election Education and Outreach for Increased Absentee or Mail Voting: Strategies for outreach to legislators/policy makers, parties, campaigns, advocacy groups, voters, and others to educate them on absentee voting and vote by mail.
- Electronic Ballot Delivery and Marking: Helping jurisdictions determine whether expanded electronic ballot delivery and marking options is appropriate for them.
- Helping Voters to Request a Mail-in Ballot: Public messaging and outreach to apprise voters of the application process for requesting mail-in ballots.
- Importance of Accurate Voter Data When Expanding Absentee or Mail Ballot Voting: Risks associated with inaccurate voter records and considerations for securing voter registration data.
- Inbound Ballot Process: Receipt and processing of increased volume of inbound mail ballots.
- Managing an Increase in Outbound Ballots: FAQs and recommendations for working with vendors, the U.S. Postal Service, and others for handling increased volume of outgoing mail ballots.
- Signature Verification and Cure Process: Processes for verifying signatures and giving voters the opportunity to remedy rejected mail ballots.
- Vote By Mail / Absentee Voting Timeline – Excel and PDF: Lays out estimated lead times required for states to consider when implementing processes to support significant increases in mail-in voting.
In-Person Voting Materials
- Assisting Sick, Exposed, Symptomatic, and Quarantined Voters: Guidance with measures for election officials to consider to mitigate the spread of COVID-19 during the November elections.
- Considerations for Modifying the Scale of In-Person Voting: Guidance to election administrators conducting in-person voting on a different scale, and considerations for combining precincts and alternative vote centers.
- Finding Voting Locations and Poll Workers: Outlines challenges election officials may face procuring polling places and poll workers and considerations for increased physical and cybersecurity risks associated with in-person voting.
- Health and Safety at the Polling Place: Guidance to election administrators regarding personal protective equipment (PPE), cleaning and disinfecting, establishing procedures, and considerations for modifying poll working training.
- Innovative Practices and New Solutions Guide: Provides ideas and solutions to election officials on how to administer and secure election infrastructure.
- Safeguarding Staff and Work Environment from COVID-19: Outlines new safety measures, (i.e., isolating staff and regular disinfecting protocols), providing PPE, exposed employees, and cybersecurity considerations regarding remote work.
#Protect2020 Resources
- #Protect2020 Rumor vs. Reality: This web page addresses some common election-related rumors, provides factual information, and lists the resources to support these facts.
- Election Infographic Products: A set of five products designed to combat disinformation by equipping election officials, stakeholders, and voters with information on the mail-in voting, post election, and election result processes (which vary by state and/or jurisdictions).
- Mail-in Voting Processing Factors Map: A weekly-updated map that offers a visual of the movement in each state’s mail-in ballot processing.
- Mail-in Voting 2020 Policy Changes Map: A map that offers a visual of changes established to each state as a result of COVID-19.
- Mail-in Voting Election Integrity Safeguards Infographic: A product that provides the description and in-person equivalent for procedural and physical ballot safeguards.
- Post Election Process Mapping Infographic: A product that provides a timeline of post-election processes for the Presidential election from close of polls on Election Day, November 3, 2020, to Inauguration Day on January 20, 2021.
- Election Results Reporting Risk and Mitigations Infographic: A product that provides an overview of the risks associated with results reporting systems and how they are managed through mitigating measures.
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- Election Disinformation Toolkit: A toolkit for election officials to emphasize their role as “trusted voices” for election information, and to spread the importance of “we’re all in this together” in reducing the impacts of disinformation campaigns on the 2020 elections.
- Election Risk Profile Tool
- 3 P’s of Voting: An infographic to help voters understand the importance of their engagement (by being prepared, participating, and being patient) in the 2020 election season.
- Cyber Incident Detection and Notification Planning Guide for Election Security
- Election Infrastructure Cyber Risk Assessment and Infographic
- FBI-CISA Public Service Announcement - Spoofed Internet Domains Pose Cyber and Disinformation Risks to Voters: The FBI and CISA are issuing this announcement to help the public recognize and avoid spoofed election-related internet domains during the 2020 election year.
- FBI-CISA Public Service Announcement - Foreign Actors Likely to Use Online Journals to Spread Disinformation Regarding 2020 Elections: The FBI and CISA are issuing this announcement to raise awareness of the potential threat posed by foreign-backed online journals that spread disinformation regarding the 2020 elections.
- FBI-CISA Public Service Announcement - DDOS Attacks on Election Infrastructure Can Hinder Access to Voting Information, Would Not Prevent Voting: The FBI and CISA are issuing this announcement to raise awareness that Distributed Denial of Service (DDoS) attacks on election infrastructure can hinder access to voting information but would not prevent voting.
- FBI-CISA Public Service Announcement - False Claims of Hacked Voter Information Likely Intended to Cast Doubt on Legitimacy of U.S. Elections: The FBI and CISA are issuing this announcement to raise awareness of the potential threat posed by attempts to spread disinformation regarding cyberattacks on U.S. voter registration databases or voting systems.
- FBI-CISA Public Service Announcement - Cyber Threats to Voting Processes Could Slow But Not Prevent Voting: The FBI and CISA are issuing this announcement to inform the public that attempts by cyber actors to compromise election infrastructure could slow but not prevent voting.
- FBI-CISA Public Service Announcement - Foreign Actors and Cybercriminals Likely to Spread Disinformation Regarding 2020 Election Results: The FBI and CISA are issuing this announcement to raise awareness of the potential threat posed by attempts to spread disinformation regarding the results of the 2020 elections.
- Guide to Vulnerability Reporting for America’s Election Administrators
- Mail-in Voting in 2020 Infrastructure Risk Assessment and Infographic
- Physical Security of Voting Locations and Election Facilities
- The War on Pineapple: Understanding Foreign Interference in 5 Steps Infographic
- Tools of Disinformation: Inauthentic Content: This product (available in English and Spanish) highlights the tactics used by disinformation campaigns such as manipulating audio and videos, conducting forgeries, and developing proxy websites in order to undermine public confidence and sow confusion. *new resource
- Social Media Bots Overview Infographic
- Disinformation Stops With You