Next Generation 911 Publications

A critical component of emergency communications are 911 centers–to include emergency communication centers (ECC), public safety answering points (PSAP), public safety communication centers (PSCC), emergency operations centers (EOC), and other NG911 Transition public safety command centers.

CISA, in conjunction with the SAFECOM-NCSWIC Next Generation 911 (NG911) Working Group, uses stakeholder feedback from multiple levels of government to identify, document, and develop informational products and refine innovative concepts that will facilitate the transition to NG911. This page provides resources and tools to support 911 system operations, security, and NG911 transition.


For additional Resources visit or return to the SAFECOM homepage.

Taxonomy Topics