Emergency Communications Pandemic Guidelines


The Guidelines for 911 Centers: Pandemic document suite, was developed to support public safety partners across all levels of government when developing plans and actions regarding governance, procedures, staffing, and cleaning and disinfecting in response to a pandemic. The suite contains four documents in total:

  • Guidelines for Executives: 911 Center Pandemic Recommendations
  • Guidelines for 911 Centers: Pandemic Planning
  • Guidelines for 911 Centers: Pandemic Operating Procedures
  • Guidelines for 911 Centers: Cleaning and Disinfecting During a Pandemic
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