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Cybersecurity Awareness & Training

Enhance your cybersecurity knowledge and discover training opportunities

Cybersecurity Toolkits and Tips
  • Public Safety Communications and Cyber Resiliency Toolkit
    (CISA) A toolkit to assist public safety agencies and others responsible for communications networks in evaluating current resiliency capabilities, identifying ways to improve resiliency, and developing plans for mitigating the effects of potential resiliency threats.
  • Cyber Essentials Starter Kit: The Basics for Building a Culture of Cyber Readiness (.pdf, 1.17 MB)
    (CISA) Cyber Essentials is a guide for leaders of small businesses, as well as leaders of small and local government agencies, to develop an actionable understanding of where to start implementing organizational cybersecurity practices.
  • Government Tip Card (.pdf, 151.8 KB)
    (DHS) Provides facts, simple tips, guidance, and resources to protect government employees from cyberattacks.
  • Mobile Security Tip Card (.pdf, 152.1 KB)
    (DHS) Provides facts, simple tips, guidance, and resources to protect users of mobile devices such as cellular phones and smart watches.
  • State and Local Government Offerings, Products, and Services (.pdf, 160.5 KB)
    (DHS) A list of (1) partnership opportunities, (2) incident response capabilities, (3) outreach and awareness opportunities, (4) cyber assessment, evaluations, and reviews, (5) education and workforce development initiatives, (6) exercises and training, (7) software assurance assistance available to local and state governments.
Cybersecurity Publications
  • Communications, Security, Reliability, and Interoperability Council Report on Security Risks and Best Practices for Mitigation in 911 in Legacy, Transitional, and NG911 Implementations (.pdf, 4.29 MB)
    (Federal Communications Commission) This report discusses security risks in legacy, transitional, and Next Generation 911 (NG911) networks and provides best practices for mitigating these risks.
  • Cyber Risks to 911: Telephony Denial of Services (TDoS) (.pdf, 307.9 KB)
    (CISA) This fact sheet familiarizes public safety communications partners with TDoS threats to 911. The document overviews common TDoS attack vectors, highlights real-world TDoS incidents, and suggests best practices to mitigate TDoS impacts.
  • Cross-Sector Cybersecurity Performance Goals
    (CISA) The Cybersecurity Performance Goals are a prioritized subset of information technology and operational technology cybersecurity practices that critical infrastructure owners and operators can implement to meaningfully reduce the likelihood and impact of known risks and adversary techniques.
Cybersecurity Training & Exercises
  • Anti-Phishing Training Program Support
    (Department of Justice) Cybersecurity services available to public safety agencies, including comprehensive support to establish and operate an anti-phishing program.
  • Incident Response and Awareness Training Webinars
    (CISA) Webinars for managers and leaders providing core guidance and best practices to prevent incidents and prepare an effective response if an incident occurs.
  • Tabletop Exercises Packages
    (CISA) These tools are available for stakeholders to conduct planning exercises on a wide range of threat scenarios to increase resilience.
Additional Cybersecurity Resources
  • Stop Ransomware: Public Safety Emergency Communications Resources
    (CISA) A compilation of resources, including fact sheets, guides, and posters, to help public safety emergency communications agencies reduce the risk ransomware.
  • Cybersecurity Document and Tools
    (National 911 Program) Access cybersecurity resources from the 911 community.
  • National Public Safety Telecommunications Council (NPSTC) Public Safety Cybersecurity Working Group
    (NPSTC) NPSTC is comprised of a federation of organizations whose mission is to improve public safety communications and interoperability through collaborative leadership. This webpage provides information about NPSTC’s Public Safety Cybersecurity Working Group and shares cybersecurity news and resources.
  • Cybersecurity Awareness Program Government Resources
    (CISA) This resource page provides a compilation of resources and materials for federal, state, and local government officials and employees to get informed about cybersecurity in order to provide essential public services ranging from disaster assistance to social security to water and electricity.
  • Cybersecurity Webpage Association of Public Safety Officials (APCO)-International
    (APCO) This webpage shares available APCO cybersecurity courses, articles, and cybersecurity news from CISA.

Additional Cybersecurity Resources for ECCs

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911 Cybersecurity Resource Hub

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Reporting a Cyber Incident

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Real World Case Studies

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Planning: Response & Recovery

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Protecting Networks from Cyberattacks

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Design & Implementation

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Risk Assessments

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For more information and resources visit Transition to NG911 or SAFECOM Resources.

Have a resource to add to the 911 Cyber Hub? Submit Resource Request

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